Search Results: 25 vacancies
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ICM Business Partner - South
The individual in this position is expected to bring in professional & process-based management of the...
Job Description
There’s nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world's most complex and mission-critical systems.
As a Software Engineer III at JPMorgan ...
As a Software Engineer III at JPMorgan Chase within the Corporate Technology, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical...
...troubleshooting.
Job Description:
Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms.
Cisco ICM/CCMP/CVP/CUIC & troubleshooting.
Scripting knowledge for creating a new call flow and should have good understanding in the...
...perspective.
Knowledge of contract management systems or workflow systems is a strong plus.
Roles & Responsibilities
Understand how the ICM product works and how it is used by customers.
Work closely with customers to answer questions about the features and capabilities...
...SQL and data mapping, integrations/ETL
~ Experience in a technical role for enterprise application implementation projects
(e.g., ICM, ERP, CRM, HRMS).
~2+ years prior experience developing SW solutions in any coding or scripting language
~1+ years' experience in a...
...Architect certified is preferable.
~ Ability to adapt to multiple use cases such as FP&A, Workforce Planning, Sales & Quota Planning, ICM and Project Planning
~ Ability to deal with stakeholders, highlight the risks upfront, negotiate on timeline estimates and do...
...solid understanding of UCCE / PCCE
Configure and administer UCCE application (Agents, Precision Queue, Agents, Call Types)
Using ICM be able to perform call scripting that would integrate with CVP applications
Individual with strong database skills and CUIC reporting...
...relevant Australian guidelines is preferred.
Experience in software used for hydrology models and hydraulic models such as TUFLOW, ICM, HEC-RAS and associated GIS software programs (QGIS).
Excellent analytical, problem-solving, and decision-making skills with a demonstrated...
...knowledge
Client Interfacing skills
Project and Team management Technical and Professional Requirements:
Primary skills:Telecom- Telecom Billing Singleview Billing Kenan Billing CSGI IME Competel Mediation BSCS Varicent ICM Matrixx Revenue Assurance/Fraud Management
...Should know Sales Compensation/Sales Commission, Xactly, calidus, or Any other ICM (Intensive commission Management) Application.
Effectively troubleshoot issues that arise to ensure the accuracy of all commission calculations.
Create detailed, comprehensive, and well...
...managing all phases of the development life cycle. If you are passionate about software development and have experience with Varicent ICM this could be a great opportunity for you.
Role and Responsibilities:
In this role you will be responsible for supporting the administration...
...complex mission critical or politically hot customer issues, and maintain ownership of issue until resolved completely.
Create ADO/ICM tickets, collaborate with peer SEEs and EG team.
Solve highly complex level of escalated problems, involving broad, in-depth product...
...Working knowledge with Oracle Incentive Compensation Cloud OIC Tool Design and create Compensation Plans Integrate and import the data into ICM system Setup Payment, goals Troubleshoot issues with compensations Experience with Commissions and Compensation process Hands-on...
...Strong Functional experience in Ariba downstream functionalities
• Well Verse with Approval Workflows, Configurations, Data Imports, ICM
• Having strong knowledge in Ariba downstream Modules like Catalog Management, Spend Visibility, P2P, Configurations, Data Imports...
...Strong Functional experience in Ariba downstream functionalities
. Well Verse with Approval Workflows, Configurations, Data Imports, ICM
. Having strong knowledge in Ariba downstream Modules like Catalog Management, Spend Visibility, P2P, Configurations, Data Imports,...
...within the command centre, providing leadership during critical situations.
Leveraged extensive experience as a user of the Microsoft ICM tool to enhance incident response efficiency.
Expertly escalated API issues to the respective AI teams, streamlining the resolution...
...system to allow for effective root cause analysis and help identify areas for improvement
. Develop fixes and enhancements in Varicent ICM to bring more stability and improved functionality to our stakeholders
. Upskill on SQL to help maintain and develop SQL scripts for...
...to other administrators of the Five9 platform.
Preferred Qualifications:
Strong knowledge Avaya CM, CMS, Cisco UCCE and Cisco ICM, and CC systems over various types of networks including work-from-home workers
Working knowledge of monitoring and reporting tools...
...Software Capability:
~1D/2D surface modelling software, e.g. InfoWorks ICM, HecRAS
~ Hydrological modelling software, e.g. HecHMS
~ GIS/3D modelling software, e.g. ArcGIS/QGIS, AutoCAD/Civil3D
~ Network modelling software, e.g. InfoWorks ICM/InfoDrainage, Bentley SewerGEMS...
