Search Results: 25 vacancies
...the future vision of 400+ clients with the help of our 44,000+ employees.
Job Description
Expectations -
Expertise on Genesys Cloud OR Nice CXOne OR AWS connect OR Ringcentral
• A bachelor’s degree in telecommunications, electronics engineering technology,...
...for Call Centre environment.
Hands on experience on Avaya Telephony, Recording Platforms forms like Nice, Verint etc, Pure Cloud, Genesys or Cloud based Telephony.
§ Provides IT onsite support for business location
§ Trace and solve for any report issue.
§ Cooperate...
...business innovation.
In collaboration with global technology leaders like Avaya, Aruba, Cisco, Commscope, Corning, Extreme, Fortinet, Genesys, HPE, Juniper, Mitel, Nutanix, Palo Alto, Poly, Trend Micro, UiPath and Verint among others, Black Box delivers domain focused,...
...Genesis BCW is looking for an Account Manager for our Mumbai Office . The individual will join our client servicing team and will be a part of Digital team.
As an Account Manager you are expected to actively be involved in the day-to-day execution of client activities...
Genesis Business Consultancy India is looking for Business Development Manager to join our dynamic team and embark on a rewarding career journey
# Contacting potential clients to establish rapport and arrange meetings.
# Planning and overseeing new marketing initiatives...
...as primary contact for Due Diligence, TPRM and G&H Module inquiries from all stake holders
Communication, Training & Awareness
Genesis sessions for new staff (below GM level)
training materials (incl. e-learning modules as needed) and conduct training sessions in consultation...
...Omnichannel Customer Experience (OCX) services
~ Technical solution experience in Contact center technology products from Avaya / Genesys / Nice / Cisco preferred;
~ Experience in vertical industry preferred like Retail / CPG, Banking and Manufacturing & Consumer industries...
...experience in Contact Centre, minimum 2 years in Supervisory role in WFM
Functional knowledge of various workforce management tools (IEX, Genesys, Liveperson etc)
Overall Understanding of the Workforce Management, along with operational management
Sound knowledge of...
...Role Description As a Sr Software Engineer at Genesis AI, you will be a key player in shaping the future of our software products. You will work with a team of skilled developers, driving the design and implementation of cutting-edge software solutions. This role requires...
...Genesis BCW is looking for a Senior Writer for Mumbai/Bangalore office. For this requirement we are looking for an individual who will be responsible for conceptualising, planning, researching, and writing long-form content such as blogs, thought leadership articles,...
...• Hands-on experience with AWS and/or Azure, containerization, and container orchestration (Docker, Kubernetes)
• Experience with Genesys, Avaya, Nice, Five9, and other CCaaS platforms is a plus.
• Experience with Twilio and/or Segment would be an added advantage....
...Genesis BCW is looking for a Director for our Mumbai Office . The individual will join our client servicing team and will be a part of Corporate & Financial team.
As a Director at BCW India, you are responsible for playing a greater role in managing and leading...
...Company Description GENESIS ENERGY Services Private Limited is a Singapore and Mumbai-based engineering firm that offers comprehensive solutions for the energy sector. We specialize in creating value for our clients through a range of services and products, from simple equipment...
...• Must have experience with Salesforce Classic to Lightning migration.
• Must have understanding on the CTI integration between Genesys and Salesforce.
• Well versed with Salesforce security Model. (Specially role-based sharing model)
• Must have SFDC Certified Developer...
...Handson experience on Cisco UCCX AWS Connect Call flows or Genesys Voice Platform
Handson experience on Cisco SBC and Voice Gateways Genesys Voice Platform
Handson experience with any contact centre application. REMOVE
Skills
qualifications
Have prior experience...
...Genesis BCW is currently looking for Administration Executive and Finance Support for its Mumbai office.
The roles and responsibilities for this position is as mentioned below:
HR support activities :
· Coordinating with HR for new hires: I card, Access card,...
...applications (MS-word, Excel) & Google Sheets.
Good analytical skills.
Knowledge of WFM tools required. Experience of working on Genesys
Purecloud will be an added benefit.
Possesses good business acumen.
Minimum education requirements
~ Undergraduate -...
...Company Description GENESIS ENERGY Services private limited is a Singapore-based engineering firm that provides comprehensive solutions for the energy sector. From simple equipment for drilling rigs to complex control systems for offshore platforms, we have a solution for...
Rs 30 lakh p.a.
...team members
Skills
Knowledge of automated workforce management tools ( indicative and not exhaustive list Verint, NICE , Avaya , Genesys , CUBS , VICIDial , Aspect, Microsoft Dynamics , Salesforce ) in a multi-site environment
Excellent knowledge of multi-channel...
...Executive Experience : 1+ Years in Business Development or Sales
Location: Mumbai - Panvel/Vikhroli (On-site/Hybrid)
About Genesis:
Genesis Events & Media Group, established in 2015, specializes in Influencer Marketing, Social Media, Content Creation, Video...
