Role : Genesys / Genesys Developer. Required Technical Skill Set : Genesys 7.x and above, Unix, PL/SQL, Java/J2EE. Locations: BLR/HYD/GGN/NDA/KOCHI/BBSR. Must-Havel- Overall IT experience of 5+ years Experience in Genesys framework and exposure on genesys reporting. - Experience...
...the transition to a low-carbon future, then this could be the job for you.
We are currently seeking a Process Lead - AMMONIA ( Genesis) , reporting directly to Genesis India Head to join the team based in Noida or Gurgaon, India.
About the Job:
PURPOSE:
Management...
...transformation road map using CCAAS technologies to transform contact center operations.
~ Strong expertise in CCAAS solutions like NICE, Genesys, AWS
~ The person should be a technical person with hands on technical knowledge and experience on Node.JS, Kafka, Cloud Telephony...
...disciplined and results oriented.
Preferred qualifications/ Skills
• Working Knowledge of data entry on and extraction through Verint/Genesis/NICE
• Knowledge of scheduling functionality of Verint/Genesis/NICE
• Knowledge of forecasting through Verint/Genesis/NICE...
...on any of the Nuance Mix API, Nuance Cloud IVR or Conversational IVR or Nuance Voice Assistant, CCaaS such as Amazon Connect, Nice or Genesys
• Hands on experience on Nuance Digital Engagement Platform such as Two way SMS, Digital IVR (Voice), Nuance Contact Center AI...
...GMP, NSF accredited company belonging
to the well-known and financially sound AKC Group. Promoters of AKC group are also behind the
genesis of reputed AMITY Educational Institutions. We manufacture research-based Nutraceuticals,
Herbal Medicine and Personal Care products....
...a team environment.
· Self-disciplined and results oriented
· Working Knowledge of data entry on and extraction through Verint/Genesis/NICE
· Knowledge of scheduling functionality of Verint/Genesis/NICE
· Knowledge of forecasting through Verint/Genesis/NICE
· Knowledge...
...disciplined and results oriented.
Preferred qualifications/ Skills
· Working Knowledge of data entry on and extraction through Verint/Genesis/NICE
· Knowledge of scheduling functionality of Verint/Genesis/NICE
· Knowledge of forecasting through Verint/Genesis/NICE
·...