First contact jobs in Bangalore

~ Job Title – RESOLUTION SPECIALIST, CONTACT CENTER ~ Position Level – K ~ Work Location – Bangalore ~10 months – 3 Years of relevant...  ...Meet or exceed established KPIs, such as average handling time, first call resolution, and customer satisfaction scores Maintain a... 

 ...region. What you’ll do As a Resolution Specialist, Contact Center you will take a high volume of incoming calls and chats...  ...Meet or exceed established KPIs, such as average handling time, first call resolution, and customer satisfaction scores Maintain a positive... 

 ...incoming calls. All calls are entered and tracked on the Herbalife Contact Management (HCM). Handles escalated calls and takes full...  ...on the Helpdesk Skill set to answer incoming questions supporting First Call Resolutions for Associates and agents. Is able to provide quick... 

 ...incoming calls. All calls are entered and tracked on the Herbalife Contact Management (HCM). Handles escalated calls and takes full...  ...on the Helpdesk Skill set to answer incoming questions supporting First Call Resolutions for Associates and agents. Is able to provide quick... 

 ...a leading real estate platform, is seeking an experienced and dynamic individual to join our team as the Head of Operations for our Contact Center. As the Head of Operations, you will play a crucial role in optimizing the efficiency of our contact center operations, driving... 

Job Description :As a Technical Lead for the Contact Center System, you will be responsible for ensuring the smooth operation and maintenance of Porter's in-house contact center system. You will lead a team of engineers in managing and maintaining the in-house Contact centre... 

 ...Company Description BETSOL is a cloud-first digital transformation and data management company offering products and IT services to...  ...team of exceptionally talented engineers accountable for a dynamic contact center environment consisting of Avaya, Cisco, and Five9 technologies... 

Role: GCC - Ticket Handling Education - HR/Finance Graduate Location – Global village, Kengeri Bangalore Year of experience - 1 – 3 years Contractual Position - Work in 24/7 shifts, rotational and split week off – Third Party Payroll We are seeking a highly skilled...

The ideal candidate should be passionate about coding and developing scalable and high-performance applications. You will work closely with our front-end developers, designers, and other members of the team to deliver quality solutions that meet the needs of our clients....

 ...Experience in release management for contact center applications. Understanding of contact center application state (Genesys, Amazon Connect, Cisco UCCX) Understanding of DevOps, Release automation, Continuous delivery and development Analyze all management and... 

Responsible for driving and achieving revenue targets on trade and forex of assigned Branches through various channels. To support various branch channels for acquisition of new to bank trade clients. Client Meetings for verification and initiation of forex txn. ...

 ...responsible for making outbound calls to assist with the completion of incoming calls. All calls are entered and tracked on the Herbalife Contact Management (HCM). Handles Customer calls and takes full ownership of inquiries through troubleshooting, researching, and providing... 

 ...opportunities in an environment that embraces your unique skills and experience. Your Role and Responsibilities As Process Associate –HR Contact Center, you are responsible for receiving calls, emails, or chats and resolving HR-related queries from employees. You should be... 

Smart, Bright, Intelligent, Dedicated & Committed HR RECRUITERS / HR EXECUTIVES Contact SAKSHI @ (***) ***-**** / (***) ***-**** Position:- ï'· HR INTERNSHIP ï'· HR RECRUITER- FRESHER - Grad / BE / UG ï'· HR CLIENT COORDINATORS ï'· TELE CALLING ï'· Qualification... 

 ...facilitate up- streaming of customers. Ensure employees are adequately trained on all products / processes and services facilitating first time resolution. Minimize rejections and customer complaints. Monitor customer satisfaction survey ratings, net promoter score or... 

 ...Description Business: RBWM Open positions: 1 Role Title: CONTACT CENTRE SERVICE & SALES ASSOCIATE, GSC’s Global Career Band: 8...  ...maximum customer satisfaction by resolving the customer query at first contact where possible. Listens to the customer and establishes... 

 ...Your Role and Responsibilities As a Senior Service Associate -Contact Center, you are responsible for receiving calls, emails, or chats and resolving HR-related queries from employees. You should be flexible to work in shifts. If you thrive in a dynamic, collaborative... 

 ...Portals ï'· Convince them to Apply & ensure they WALK-IN ï'· Ensure Weekly Offers & Joinee. ï'· DELIVERY DRIVEN APPROACH. CONTACT AT: Anu :- (***) ***-**** Raj :- (***) ***-**** Walk-in TODAY b/w 10 am to 2 pm PERSONAL NETWORK # 81, 21 Main Road, Near BDA... 

 ...Candidates from Portals  Convince them to Apply & ensure they WALK-IN  Ensure Weekly Offers & Joinee.  DELIVERY DRIVEN APPROACH. CONTACT AT: Raj:- (***) ***-**** Walk-in TODAY b/w 10 am to 2 pm PERSONAL NETWORK # 81, 21 Main Road, Near BDA Shopping Complex, Opp to... 

 ...2024 Closing date 23-Mar-2024 Job description Business: WPB Retail Banking and Strategy Open positions:1 Role Title:Head of Contact Centre Change GSC's Global Career Band: 4 Location (Country / City ):India/Bangalore The Opportunity The role holder will...