Average salary: Rs275,000 /yearly
More statsSearch Results: 648 vacancies
...Job Title: SPE/SME for webchat
Reporting to: Team Leader
Objectives
Email Management team is part of customer service function of Mortgage servicing.
Associates in this team, respond to customer inquiries...
...Intouch is able to provide a multichannel approach, via voice, live chat, e-mail, and social media management. This customizable, customer... ...BPO Responsibilities : - Provide support and resolve issues via EMAIL and other electronic communications. - Build credibility and trust...
...level, 24 x 7 support to some 12,000 employees worldwide via calls, chats, tickets, and walk-ups. We have team members in Mountain View,... ...connectivity tools including Microsoft Office, Outlook Exchange email, and Remote Access.
Should have good understanding of End User...
...applications for the role of Process Associate, Procurement
We need someone with deep understanding and understanding of handling email inquiries from internal customers, as well as external vendors. Delivering professional, effective, high quality service and assistance...
...questions, and troubleshooting related to AWS services. This may involve responding to customer inquiries through various channels like email, chat, or phone.
Responsible for diagnosing and resolving technical issues that customers may encounter while using AWS services....
...Software and Hardware- Experience working with ServiceNow to log, track, close tickets- Experience in resolving IT issues via phone/email/chat- Excellent telephone etiquettes and customer service- Excellent troubleshooting skills- Knowledge of Microsoft based operating systems...
...review, and reconcile restaurant payrolls on a weekly basis
Maintain a high level of customer service through timely responses to emails and tickets
Maintain a high level of confidentiality for all payroll-related items
Assist Operations with payroll and data entry...
...amount from the customer over the phone or take promises from them on making the payment
• Make collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also Reconcile orders to match customer books,...
...providing support for Company customers by investigating, troubleshooting and resolving cases across multiple channels (voice, email, social and/or chat). - Handle, prioritize and respond to Tier 3 issues, inquiries and escalations. - Communicate with internal and external...
...showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.
Understanding the ServiceNow platform and all core functionalities will be...
...issues, or network concerns
2. Diagnose, prioritize, troubleshoot and resolve IT incidents reported by the users via telephone, chat, email or walk-ins
3. Identify and escalate tickets requiring urgent attention and action
4. Log all contacts and document all the activities...
...Postman
Developing Microsoft Flows with REST-APIs, automated emails and SMS
Localization (PowerApps app Language based on to region... ...Integrating MS Remote Assist or any similar video chatting tools/services
SharePoint User Management/Permissions and List...
Rs 3 - 6.5 lakhs p.a.
...team & culture
All of the above perks of joining a high potential company very early, along with a competitive market salary.
Let's Chat !
We are now building our leadership team and would love to chat with you
This is a great time to join the rocketship and...
...Management and automating business processes.
Supporting and maintaining ServiceNow modules for Incidents Changes Problems and Agent chat across the organization.
Designing and development of Integration with internal and external systems using Out of the box and custom...
...service to our students.
• Respond promptly and professionally to student inquiries across multiple communication channels including email, chat, and phone.
• Provide accurate and comprehensive information regarding application statuses, program details, campus amenities,...
Global University Systems
Hyderabad
23 hours ago
...ground transportation
Process expense reports in a timely manner
Coordinate with visitors and act as POC for external communication (email/phone) as required
Occasionally assist with team activities
Assist with tasks like filing, printing, scanning of documents;...
...cyber security awareness training for colleagues
# Advice and guidance to employees on issues such as spam and unwanted or malicious emails
#
Stakeholder Interaction
Stakeholder Type
Stakeholder Identification
Purpose of Interaction
Internal...
...equipment’s to keep track of each of their proper functioning and upkeep
# Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe
#
#
~ Perform root cause analysis of the...
Rs 4.8 lakh p.a.
...and target audience.
Generate engaging and persuasive content for various digital platforms, including social media, websites, and email campaigns.
Foster a collaborative and supportive work environment that encourages innovation and creativity.
Conduct regular performance...
...by managing transactions as per required quality standards
# Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner
# Document all pertinent end user identification information, including name, department, contact information...
