Search Results: 702 vacancies
...Job Title: SPE/SME for webchat
Reporting to: Team Leader
Objectives
Email Management team is part of customer service function of Mortgage servicing.
Associates in this team, respond to customer inquiries...
...equipment’s to keep track of each of their proper functioning and upkeep
# Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe
#
#
~ Perform root cause analysis of the...
...team environment, all while adhering to service level agreements for phone and email cases.
Work from Home- work-arrangement
Key job responsibilities
* Respond to Seller Queries via Phone, Chat and Email
* Handle queries from sellers across the world in their time...
...Operations Manager has the drive and intellectual horsepower to resolve difficult customer issues; directly supports customers through telephone, email, and chat services as applicable
Demonstrable troubleshooting skills with the help of engineers
Cross-team collaboration...
...Responsibilities
The Product Support Representative responds to customer product inquiries via telephone or in written internet-based email or chat sessions.
Resolves customer concerns raised during installation, operation, maintenance or product application or compatibility...
...showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.
Understanding the ServiceNow platform and all core functionalities will be...
...Time.
How You Will Make an Impact:
Manage and lead a support team to deliver exceptional service across multiple channels (email, phone, chat).
Develop and implement strategies to ensure effective 24X5 operation of the support team.
Drive the creation and...
...Onboard and off-board clients for ICE Data Derivatives products and services
Field client inquiries and requests received via email, Chat, Sales Force, and phone, including, but not limited to, product and application questions, as well as data and price confirmations....
Rs 25000 - Rs 30000 per month
...skills
Excellent customer service abilities
Roles and Responsibilities
Provide technical support to customers via phone, email, or chat
Assist customers in troubleshooting technical issues
Collaborate with the technical team to resolve complex problems...
...questions, and troubleshooting related to AWS services. This may involve responding to customer inquiries through various channels like email, chat, or phone.
Responsible for diagnosing and resolving technical issues that customers may encounter while using AWS services....
...server support for mostly Windows and some Mac devices
~ Receive and manage incoming queries (Incidents/Requests) from users, via chat, emails & web tickets, also if required call end users.
~ Use experience and good judgement to prioritize issues appropriately and...
...bank. In this role you will be required to
Electronic Communication, Surveillance, Trade Surveillance, Voice Surveillance, Chat Surveillance, Email Surveillance.
In this role, you will:
Participate and consult regarding policies and procedures, controls, tools...
...IT service management (Incident, Service requests, knowledge) and has excellent communication skills to support users over voice, chat and email with a strong hold in IT hardware and software troubleshooting's and analytical skills, exhibits excellent customer service skills...
...functional team partners to determine suitable solutions to escalated issues product and service gaps
Respond to clients via email, phone and live chat support channels
Troubleshoot and guide clients through usage
Proactively stay up-to-date on product features and...
...Description
The Representative Customer Service / Technical Support position interfaces with customers via inbound and / or outbound calls, Emails / Chats or through the Internet depending upon client requirements. This position provides customer service support / Technical Support...
...complaints across a number of communication channels.
Normal daily business as usual includes:
Process incoming emails, outbound calls and live chats from our customers
Identify and assess customers’ needs to achieve satisfaction
Build sustainable...
...Callidus customers, consultants and partners.
● Triage all incoming case requests coming via the web and phone.
● Provide phone, chat, and email assistance to customers, consultants and partners on the usage of Callidus products and layered components, such as data...
...effective, self-starter with strong verbal and written communication skills who is comfortable interacting with customers via phone, email, and chat
• 5+ years of sales experience with an emphasis on international business development
• Must have a natural ability to engage in...
Global Tree
Hyderabad
1 day ago
...Engineer should have the drive and intellectual horsepower to resolve difficult customer issues, providing support through telephone, email, and chat services.
Demonstrable troubleshooting skills and the ability to collaborate with cross-teams are also required.
Active...
...service to our students.
• Respond promptly and professionally to student inquiries across multiple communication channels including email, chat, and phone.
• Provide accurate and comprehensive information regarding application statuses, program details, campus amenities,...
Global University Systems
Hyderabad
1 day ago
