Average salary: Rs275,000 /yearly
More statsSearch Results: 653 vacancies
...Job Title: SPE/SME for webchat
Reporting to: Team Leader
Objectives
Email Management team is part of customer service function of Mortgage servicing.
Associates in this team, respond to customer inquiries...
...Graduate (Any Discipline)
Freshers are eligible
Preferred qualifications
Previous experience in a customer service role chat/email/voice
Effective probing skills and analyzing / understanding skills
Analytical skills with customer centric approach
Excellent...
...Intouch is able to provide a multichannel approach, via voice, live chat, e-mail, and social media management. This customizable, customer... ...BPO Responsibilities : - Provide support and resolve issues via EMAIL and other electronic communications. - Build credibility and trust...
...development. Follow established methods on projects & drive operational controls for all projects and teams.
· Supervising generic email box for incoming queries as well as resolving them as per the agreed SLAs.
· Keep track of all requests received, either through ticket...
...level, 24 x 7 support to some 12,000 employees worldwide via calls, chats, tickets, and walk-ups. We have team members in Mountain View,... ...connectivity tools including Microsoft Office, Outlook Exchange email, and Remote Access.
Should have good understanding of End User...
...Software and Hardware- Experience working with ServiceNow to log, track, close tickets- Experience in resolving IT issues via phone/email/chat- Excellent telephone etiquettes and customer service- Excellent troubleshooting skills- Knowledge of Microsoft based operating systems...
...questions, and troubleshooting related to AWS services. This may involve responding to customer inquiries through various channels like email, chat, or phone.
Responsible for diagnosing and resolving technical issues that customers may encounter while using AWS services....
...providing support for Company customers by investigating, troubleshooting and resolving cases across multiple channels (voice, email, social and/or chat). - Handle, prioritize and respond to Tier 3 issues, inquiries and escalations. - Communicate with internal and external...
...Postman
Developing Microsoft Flows with REST-APIs, automated emails and SMS
Localization (PowerApps app Language based on to region... ...Integrating MS Remote Assist or any similar video chatting tools/services
SharePoint User Management/Permissions and List...
...showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.
Understanding the ServiceNow platform and all core functionalities will be...
...issues, or network concerns
2. Diagnose, prioritize, troubleshoot and resolve IT incidents reported by the users via telephone, chat, email or walk-ins
3. Identify and escalate tickets requiring urgent attention and action
4. Log all contacts and document all the activities...
...applications for the role of Process Associate, Procurement
We need someone with deep understanding and understanding of handling email inquiries from internal customers, as well as external vendors. Delivering professional, effective, high quality service and assistance...
...Management and automating business processes.
Supporting and maintaining ServiceNow modules for Incidents Changes Problems and Agent chat across the organization.
Designing and development of Integration with internal and external systems using Out of the box and custom...
Rs 3 - 6.5 lakhs p.a.
...team & culture
All of the above perks of joining a high potential company very early, along with a competitive market salary.
Let's Chat !
We are now building our leadership team and would love to chat with you
This is a great time to join the rocketship and...
...review, and reconcile restaurant payrolls on a weekly basis
Maintain a high level of customer service through timely responses to emails and tickets
Maintain a high level of confidentiality for all payroll-related items
Assist Operations with payroll and data entry...
...amount from the customer over the phone or take promises from them on making the payment
• Make collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also Reconcile orders to match customer books,...
..., we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address....
Remote job
...staffing or HR environment
~ Excellent written and oral communication skills
~ Highly proficient skills in Word, Excel, PowerPoint and email applications
~ Skill in independently prioritizing, planning, coordinating, organizing, leading, and monitoring multiple interviews...
...equipment’s to keep track of each of their proper functioning and upkeep
# Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe
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~ Perform root cause analysis of the...
...customer inquiries and provide information about products and services.
Resolve customer complaints and issues through phone, email, or chat.
Identify and escalate priority issues or complex cases to the appropriate department.
Maintain high level of professionalism...
