Average salary: Rs180,999 /yearly
More statsSearch Results: 2,067 vacancies
...DUTIES & RESPONSIBILITIES
• Conducts full scope of activities required to deliver new employee orientation and on-going training for call center personnel. On-going training classes include soft skills training (leadership, communication, stress management, etc.), supervisor...
...assigned group, e.g., Fraud or dispute investigation (Opened via call, document or falcon to fraud), chargebacks, merchant rebuttals, rejects... ...as Word, Excel, and PowerPoint
Thorough knowledge of call center and back-office operations and daily tasks of personnel in...
...issues.
• Evaluates the quality of customer service associates’ calls from customers; provides feedback to reps on strengths and areas... ...and salary changes.
• Provides coaching and mentoring to contact center supervisors and team leads and occasionally to customer service...
Rs 10 - 13 lakhs p.a.
...Responsibilities:
Develop objectives for the call centers day-to-day activities
Conduct effective resource planning to maximize the productivity of resources (people, technology etc.)
Collect and analyze call-center statistics (sales rates, conversion rate, productivity...
Rs 15000 - Rs 20000 per month
...platform for career advancement. Company size: 11-50 employees.
Qualifications and Skills
Customer service experience in a call center environment
Excellent communication skills
Active listening and problem-solving abilities
Empathy towards customer...
...performance and develops training programs
Responsibilities:
Analyzes and audits call recordings (both inbound and outbound) in order to provide trend data and feedback to call center team leaders and senior management.
Listens to call recordings and provide insight...
Rs 20000 - Rs 30000 per month
...Job Title: IT Recruiter _ Domestic Staffing
Experience: 1 to 2 years
Shift Timing: 11 am-8 pm (Monday- Friday)
Location: Sector 6... ...Analyze a candidates capabilities via pre-screening assessments and calls.
Conduct interviews using a variety of methods, like video, in...
Rs 40000 - Rs 70000 per month
...their resumes at: ****@*****.*** or DM.
*Important_ The position of Business Development Executive in the field of Domestic IT Staffing.
Job description:
Experience in Domestic IT Staffing Services.
Building relationships with new clients in an...
Rs 40000 - Rs 50000 per month
...DESIGNATION: Call Centre Manager Location: Delhi
Job Types : Full-time, Permanent
JOB DESCRIPTION:
We are looking for a manager... ...to help monitor and oversee the proper functioning of our call center. You will be required to ensure that the call center is...
1.Market study and analysis to evaluate key industry trends & upcoming prospects. Collect relevant information and status about upcoming projects. Evaluate and shortlist equipment & services of L&Ts interest and provide inputs for budget forecasting.
2.Connect with key project...
We are a fast growing, entrepreneurial company that specializes in Building and Civil work takeoff (Quantity Surveyor) and engineering services, example: Quantity Takeoff for Concrete, Brickwork, Woodwork, Door & Window, Finishes-flooring, drywall, painting, Fire Stopping and...
...Principal Consultant - Contact center BA - ITO079679
Genpact (NYSE: G) is a global professional services and solutions firm delivering... ...Based self-service solution (Intake forms / FAQ etc)
o Voice Call deflection to Non voice solutions
o Chatbot and Digital IVR...
...it has been for more than 150 years.
Your new role - challenging and future-oriented
You would be an expert at our remote expert center and would take care of customer service requests related to control system and its related cyber security.
You would be responsible...
Remote job
...Senior Manager - Contact Center design - COR028380
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes... ...of IVR development & design, CRM, dialer, integration, database, call flow design, custom reporting, BI & contact center analytics.
•...
...Role Overview : The Center Sales Manager is responsible for driving sales performance, managing sales teams, and ensuring excellent customer service within a designated center or branch. They develop and execute sales plans, monitor sales metrics, and collaborate with other...
...We are hiring Manager - Network and Data Center
Company Name: Cyfuture (CMMI Level 3 organization)
Industry: IT Services and IT Consulting
Company Website:
Location: Noida
Key Responsibilities:
Monitoring network performance and tracking network usage...
...position is required for our In-house Contact center Technology platform running on Aspect UIP.... ...and implement voice-based solutions like Call routing, ACD, IVR, Predictive Dialing, etc... ...h.) Understand OSP Compliances for Domestic and International Contact Centers to maintain...
...Opportunity to scale up business
Work with a fast growing ed tech company
Job Description
Lead the offline centers for Delhi, providing mentorship and strategic guidance to achieve sales targets.
Develop and implement sales strategies to drive growth.
Oversee...
...First Level support for Network
First level support for Application & Databases
Maintenance of IT Network Infrastructure and Data Center.
Competencies:
Customer orientation
Capability to interact with the business user and solve their IT problems
Basic...
WALK-IN INTERVIEW FOR TELECALLERS
We are looking for tele callers urgently.
Interested candidate may come down for a face to face interview at the given address. There is no salary bar for a good candidate.
Address: 27, 3rd Floor R, Greater Kailash-1, Block R, Greater...
