Search Results: 382 vacancies
...Management Level
H
Job Description
Business Division:
Business Function / Department:
Job Title: Complaints Administrator (Principle Process Executive)
Reporting to (Job Title):
Equiniti is a leading international provider of shareholder, pension, remediation...
...reviewing resumes,
conducting interviews, and approving hiring decisions with management.
2. Managing employee relations: addressing complaints, resolving disputes,
enforcing company policies, and mediating employee conflicts.
3. Overseeing employee benefits and...
.... The ideal candidate has a friendly, crafted demeanour while also being sharp and disciplined. It is important that you can handle complaints and provide reliable information. The goal is to make our guests and visitors feel welcome and appreciated while they are on our property...
...Operations and related processes including service delivery & administration, Initial Underwriting, Agency Servicing & Operations, Claims, Complaint tracking and timely resolution, Persistency, Audit & Compliance, risk management.
Recruiting, managing and motivating a team of...
...mail content, fault report tracking, voice calls, business etiquette etc
# Timely Response to customer requests and no instances of complaints either internally or externally
#
Stakeholder Interaction
Stakeholder Type
Stakeholder Identification...
...Plan
Work closely with Team Leads & SDM/GOM to perform RCA and value add analysis and lead problem resolution effort.
Implement complaint handling (management escalation) process for the help desk.
Liaison with the training team on issues of staff preparedness, How...
...Operations Permanent Control framework
2. CUSTOMER SERVICE: Monitor turnaround times and operational efficiency. Resolve customer complaints and queries.
3. CLIENT RELATIONSHIP MANAGEMENT: Support MO to address ultimate client needs and resolve customer complaints if any...
...branches or order requested stock for customers.
Provide customers with information about items.
Ring up purchases.
Elevate complaints to management.
Keep track of inventory.
A degree in sales, marketing, commerce or a related field would be advantageous....
...Influence customers to make a purchase or donation
Keep accurate records of calls made and outcomes
Handle customer inquiries and complaints
Meet and exceed sales targets
Follow scripts and communicate product value
Build and maintain strong customer relationships...
...Investigating market trends and offering products that would appeal to customers.
Addressing customers' requests, comments, and complaints.
Motivating employees to achieve targets.
Training new staff members and scheduling shifts.
Store Supervisor Requirements...
...petitions, statutory notices, claims, counter claims, rejoinders, written statements, evidence affidavits, reply to legal notices, criminal complaints, RTI applications, etc. Representing the Company in various types of contractual matters and civil matters including but not...
...mail content, fault report tracking, voice calls, business etiquette etc
# Timely Response to customer requests and no instances of complaints either internally or externally
#
Stakeholder Interaction
Stakeholder Type
Stakeholder Identification...
...Summary
To
ensure that the guests are offered the highest level of personalized service at
all times and to report guest complaints or problems to supervisors if no
immediate solution can be found and assure follow up with guests. Awareness of
hotel activities and a proper...
...seeking an Escalations Representative...
In this role, you will:
Support internal and external customers with inquiries and complaints regarding financial products and services
Seek ways to determine appropriate course of action, conduct investigative steps to identify...
...are adequately trained on all products/ processes and services facilitating first time resolution. Minimize rejections and customer complaints
Monitor customer satisfaction survey ratings, net promoter score or any other survey/ feedback ratings taken from customers and ensure...
...workshop or on customer site.
Assist with the installation/commissioning of new valve product.
Receive and investigate customer complaints, resolve and/or recommend solutions to the complaints.
Develop and maintain good customer relations.
Capable and willing to...
...vs. the Target in AoP will be used for KRA achievement calculation and % waivers reduction
Billing related complain reduction – Complaints related to billing / No. of unique customer complaining
Churn - drives churn through agency manpower
Skills Required
Prioritization...
...Main Complexity/Critical issues in the Job
~ Respond professionally, politely, and efficiently to extraordinary requests and complaints from guests.
Competencies
Strong leadership, interpersonal and training skills
Results and service oriented with an eye...
...diligent observation skills as a tele caller
Help the company grow by finding opportunities in customer requirements
Resolve complaints, provide solutions and follow up with customers
Responsibilities
~ Memorize scripts and customize them for the clients as per the...
...perfume.
Store cleanliness and merchandising.
Stock Audits
DSR and Store Closing
Placing stock request to HO
Validating and receiving stock.
Handling and resolving customer complaints Benefits
Provident Fund
Over time allowance
Medical Insurance...
