Search Results: 361 vacancies
...Management Level
H
Job Description
Business Division:
Business Function / Department:
Job Title: Complaints Administrator (Principle Process Executive)
Reporting to (Job Title):
Equiniti is a leading international provider of shareholder, pension, remediation...
...diligent observation skills as a tele caller
Help the company grow by finding opportunities in customer requirements
Resolve complaints, provide solutions and follow up with customers
Responsibilities
~ Memorize scripts and customize them for the clients as per the...
...mail content, fault report tracking, voice calls, business etiquette etc
# Timely Response to customer requests and no instances of complaints either internally or externally
#
Stakeholder Interaction
Stakeholder Type
Stakeholder Identification...
...Plan
Work closely with Team Leads & SDM/GOM to perform RCA and value add analysis and lead problem resolution effort.
Implement complaint handling (management escalation) process for the help desk.
Liaison with the training team on issues of staff preparedness, How...
...Summary
To
ensure that the guests are offered the highest level of personalized service at
all times and to report guest complaints or problems to supervisors if no
immediate solution can be found and assure follow up with guests. Awareness of
hotel activities and a proper...
.... Troubleshoot client software and basic network connectivity problems
. Identify, evaluate and prioritize customer problems and complaints
. May train users and operators on a limited basis and/or may write training procedures
. Participate in on-going training and...
...receipts, refunds, change or tickets
Redeem stamps and coupons
Cross-sell products and introduce new ones
Resolve customer complaints, guide them and provide relevant information
Greet customers when entering or leaving the store
Maintain clean and tidy checkout...
...branches or order requested stock for customers.
Provide customers with information about items.
Ring up purchases.
Elevate complaints to management.
Keep track of inventory.
A degree in sales, marketing, commerce or a related field would be advantageous....
...present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints.
The goal is to promote business growth by expanding the companys clientele.
Cold call people using a given phone directory to...
...meeting with the CSMs across the perimeter
· Responsible that all sensitive points such as but not limited to Birdies, IT issues, complaints, are logged and addressed with the right level of attention at the right hierarchical level
· Responsible to inform in due...
...exposures, securitisations, counterparty credit risk, wholesale credit risk, corporate bank credit risk, leverage and supervisory reporting complaint to Regulatory text part of CRR and applicable regulations for Barclays.
This role reports to AVP, RIS. The main...
...platform using pre-defined procedure templates Respond to tickets appropriately: Identify, evaluate and prioritize customer problems and complaints Participate in departmental training activities including training programs in support of new technologies, procedures, and customer...
...verify funds across a variety of systems used by the department. Deal with customers and may be required to identify, log and escalate complaints and resolve queries by tracking them internally and escalate upwards if necessary
 Responsible for the management of own...
...seeking an Escalations Representative...
In this role, you will:
Support internal and external customers with inquiries and complaints regarding financial products and services
Seek ways to determine appropriate course of action, conduct investigative steps to identify...
...DESCRIPTION:
Coordinating the sales team by managing schedules, filing important documents and communicating relevant information
Ensuring the adequacy of sales-related equipment or material
Responding to complaints from customers and give after-sales support when requested
...problem-solving skills Responds to requests in an appropriate way:
Identifies, evaluates, and ranks in importance the problems and complaints of customers
Participates in educational activities within the department, including educational programs for the application of...
...productivity. You'll champion our 'one team' approach to make sure you and your team deal effectively and efficiently with all guest complaints, queries and suggestions
A little taste of your day-to-day:
Every day is different at IHG, but you'll mostly be:
Leading...
...allocated 'Book of Relations' (existing customer database).
Act as single point of contact for customers for any customer query/complaint.
~ Identify financial goals of customers and providing financial planning assistance.
Competition Analysis for giving professional...
...in the financial management of department.
Ensuring Exceptional Customer Service
• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.
• Emphasizes guest...
...reason for termination/resignation.
Organizing events and conferences for the employees.
Managing workplace safety issues and complaints.
Maintaining and recording employee attendance.
Adhering to all the company's rules and regulations.
Requirements:
Bachelor...