Average salary: Rs332,073 /yearly
More statsRs 18000 - Rs 28000 per month
...I am Hiring as a Customer Experience Specialist - Chat & voice Support based in Vadodara Location.(Gujarat)
Are you ready to embark on an exciting career journey? We are looking for talented individuals to join our team in Vadodara !
**Job Designation / Role:** Customer...
Rs 20000 - Rs 30000 per month
...Dear Jobseekers, We are hiring for the positions of Customer Experience Specialist - Chat Support and Voice Support in Vadodara & Gandhinagar locations. We are seeking highly motivated individuals with excellent communication skills in English and Hindi to provide exceptional...
...Here’s What happens after you apply?
1. Within 2 working days of your application - our HR team will contact you to schedule a quick chat with one of our founders or any department head.
2. If there’s a fit, the 2nd and/or 3rd rounds will be scheduled within a week.
3....
...needs to provide comprehensive technical support to CloudKaptan employees.- Research, resolve, and respond to inquiries received via web chat, telephone calls, email, and ticketing system, all in a timely manner, in accordance with team standards.- Diagnose and troubleshoots...
...system issues through to resolution, within agreed time limits
Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue
Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)...
...~Provide training and consultation
~Develop knowledge in other domain areas
~Begin working within additional service offerings (Live Chat, Concierge, Phone Line) and participating in NRR-based projects (LOE/SOW)
~Effectively communicate (verbal, listening, and written) with...
...in the US.
Roles and Responsibilities :
Deliver prompt & courteous timely responses/support across all support channels (email chat Slack video conference)
Provide outbound video call support to customers as and when required
Utilize internal documentation and develop...
...the companys reputation and profitability.
Key Responsibilities:
Manage and respond to customer inquiries via phone email and live chat.
Identify and assess customers needs to achieve satisfaction.
Resolve product or servicerelated issues by providing accurate...
...confirmed admissions.
• Contacting the fresh leads and taking proper feedback.
• Maintain open communication channels via phone, email, chat, and social media throughout the pre-and post-admission processes.
• Establish and maintain liaisons with schools, colleges, and...