Average salary: Rs606,000 /yearly
More statsSearch Results: 17 vacancies
...technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.
Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the...
...Evaluate and improve the process understanding the need of each clients in order to deliver delightful experience.
Responsible for live Chat & Converting & Maintaining leads from the source.
Vet the leads based on quality.
Ensuring the accuracy and completeness of the...
Rs 2.3 - 6 lakhs p.a.
...customers for SaaS product implementation and product related queries
Troubleshoot and resolve customer inquiries via phone, email, and chat
Collaborate with the product development team to escalate and resolve complex issues
Document and track customer issues and...
...provide meaningful insights into the daily technical
issues of our clients.
Responsibilities:
● Field escalation calls, tickets, chats, email, and/or other communication from users with inquiries regarding smart home devices, connectivity, software, and similar...
...of code versioning tools (such as Git)
Strong understanding of PHP back-end development
Implementation knowledge for Open AI and Chat GPT
Knowledge of different page builders like Elementor, WPBakery, Good Layers, etc.
Different Plugins used for optimization like...
...data and recommends products & services to the end users, based on their preferences.
The AI component has 3 major components:
Auto Chat AI → use General AI to handle free-text input from end-users, answer FAQs, etc
Scenario Generation AI → use AI to generate...
...Excellent Verbal and Written Communication skills.
Good logical reasoning & analytical skills.
Able to interact with customers via chat, should be able to answer servicing questions.
Able to work in rotational night shifts
Required Candidate Profile
Graduate...
...work in a fast-paced and dynamic environment
Roles And Responsibilities
Handle incoming customer inquiries via phone, email, and chat in a professional and timely manner
Assist customers with product-related questions, orders, and returns
Provide accurate information...
Rs 6 - 12 lakhs p.a.
...addressing customer needs and pain points 13. Collect prompt and accurate feedback from customers 14. Responding to customer queries via chat, phone, or mail 15. Reporting customer feedback to Support Manager or Project Manager 16. Document the solution in Knowledgebase system...
...our team as Customer Support Executive. As a Customer Support Executive, you will handle customer queries accurately via phone, email or chat on time.
It is a full time job and is suitable for the candidates with the experience of 1 - 3 years in Customer Support Role in a...
...skills to make an impact by contributing to developing a sustainable future for the generations to come we would be delighted to have a chat with you to explore how you can fit with the team at TrusTrace.
Experience: (3 6 Years) The successful candidate will have...
...skills to make an impact by contributing to developing a sustainable future for the generations to come we would be delighted to have a chat with you to explore how you can fit with the team at TrusTrace.
Experience: (6 8 Years) The successful candidate will have...
...Stakeholder/Business Management :
~ u2022 Administering and helping to manage Clientu2019s Product support for the customers who call/chat or email in the support center.
~ u2022 Customer support to international customers over the phone for voice process (INBOUND and...
...Customer Support (Chat &email)
Years of Experience : 2 4 years Work Location: Coimbatore
Your responsibilities
# Establishing an energetic and professional attitude towards Customers and their Suppliers
# Ability to work individually & directly with Customers...
...motivated people who have a keen interest in working in early stage startups.
~24 years of experience in Customer support working in Chat Support and Voice process is a must.
~ Ability to work with cross functional teams in the company.
~ Advance knowledge in google sheets...
...manage Help Desk tickets in a timely manner.
· The responsibilities include responding to customer issues via phone, email, and computer chat, providing customer assistance, documenting customer interactions, and running diagnostics to resolve customer-reported issues.
· The...
Rs 6 - 9 lakhs p.a.
...addressing customer needs and pain points
15. Collect prompt and accurate feedback from customers
16. Responding to customer queries via chat, phone, or mail
17. Reporting customer feedback to Support Manager or Project Manager
18. Document the solution in Knowledgebase...
