Search Results: 94 vacancies
...Responsibilities
# Manage and monitor operational activities related to successfully completing quality work (e.g., work plans/schedules, call monitoring, case files, productivity tracking and other quality reviews).
# Regularly conduct audits and participate in regular...
...- Inbound - Credit Cards
Department
Customer Experience Center
Location
Thane/Noida/Bangalore
Reporting Relationship... ...Assistant Manager
Job Role
To Attend the inbound calls of customers in Credit Cards and process the queries & requests to...
...successfully completing quality work (e.g., work plans/schedules, call monitoring, case files, productivity tracking and other quality... ...advantage
# Good Experience as a quality analyst in a contact center environment and experience in leading teams in quality domain....
...Calling customers for various service and sales related campaigns - related to Retail Liabilities
Responsible for quality communication... ...which should to be in customer service role - Understanding of call center industry an advantage
Excellent communication skills- Verbal &...
Job Role:
. Handling customer queries / complaints primarily on emails.
. Adhere to agent-level Service Level Agreement (SLAs) specific by the process.
. Ensure adherence to time schedules (Turn Around Time).
. Complete the logs specified by the process (End-of-...
...complaints primarily on Social Media websites followed by email/Calls, for Retail Liabilities
Adhere to agent-level Service Level Agreement... ...should to be in customer service role - Understanding of call center industry an advantage
Excellent communication skills - Verbal...
...Job Role
. Handling customer queries / complaints for Retail Liabilities received from website or mailbox followed by email/Calls.
. Adhere to agent-level Service Level Agreement (SLAs) specific by the process
. Ensure adherence to time schedules (Turn Around Time...
...Graduate
Preferably 1-2 years with 6 months which should to be in customer service role - Understanding of call center industry an advantage
Excellent communication skills - Verbal & Written
Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays...
...Job Role
. To respond to customer complaints/issues received on calls/emails and provide effective resolution
. To handle escalations at level 1 and ensure that the complaint gets resolved rather than getting further escalated
. Seek advice and escalate the issue...
...support .
Excellent communication skills required.
For More Information kindly share your Updated resume on this undermentioned number
Call @ WhatsApp - Priyanka -(***) ***-****
FOR MORE JOB UPDATE DO JOIN
LinkedIn -
Thanks And Regards
Priyanka -(***) ***-****...
...Manager & COE Lead - Outbound
Function
Customer Experience Center-Contact Centre Outbound
Department
Outbound
Reporting To... ...Job Purpose
. Responsible for management of the Outbound tele-calling unit - Health Insurance and Assets (Personal Loan & Credit Card)....
...absence of a Business Evaluation Manager.
. Participates in sales calls with members of sales team to acquire new business and/or close... ...with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved...
...strategic planning and ensuring multi product sales through effective cross selling techniques.
Roles & Responsibilities :
Manage call center and generate business from cross sell of various banking products.
Develop strategy to deliver qualitative business using...
...the existing process in most cost efficient and technology effective manner.
Roles & Responsibilities :
Manage daily outbound call center dialer functionality end to end and real time .
Manage the dialer application and upload of database.
Monitor and churn the...
...Key Responsibilities:
Prospecting:
Conduct initial cold calling to different prospects to understand their needs and qualify them... ...on industry trends.
Who are we?
Lemon Yellow LLP is a user-centered UI/UX design agency, based out of Thane, Maharashtra. With...
...market segments: residential apartment blocks, business and shopping centers, high-rise towers as well as transport infrastructure such as... ...the environment, pursuing the identified opportunities and calling on the potential customers.
- Completing all the documentation...
...and supervision during this period to the new hires.
Monitor calls on functional and behavioral parameters.
Has handled Nesting &... ...with 5-7 Years in Training preferably in a bank's Customer Contact Center/ Call Center with relevant experience in Retail Liabilities/...
...Job Description
Introduction
In this role, you’ll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery...
...delivering cutting-edge technology solutions and world-class consulting services in Unified Communications, Enterprise Networking, Data Center, Digital Applications and Cyber Security. We deliver solutions, services and products to more than 8,000 clients worldwide. These...
...development of success stories / Application notes / Demos.
.Hardware or software engineering predominantly in the Global Engineering Center (GEC) but also at the locations of our partners, factory acceptance test support, commissioning on site. The projects include...
