Search Results: 327 vacancies
...will be interacting with customers from various regions.
Salary :
14k to 40k In hand
How to Apply :
Interested candidates can call or WhatsApp us on the following contact details:
Contact No: (***) ***-****
Email: [HIDDEN TEXT]
Don't miss this opportunity to join...
...Provide information about products/services and resolve customer complaints
Maintain accurate and detailed customer interaction records.
How to Apply:-
If Interested can Call or WhatsApp us on - (***) ***-****
Regards,
Shawn Pinto
Vibrantzz Management Services
We are hiring ! Process- Customer serviceÂ
Experience - 1 to 3 yearsÂ
salary - 15k to 30 k upto
day rotational Shift / 6 days workings 1 rotational offÂ
designation - Relationship manager / Relation ExecutiveÂ
Need excellent communication skills required ...
...Responsibilities
# Manage and monitor operational activities related to successfully completing quality work (e.g., work plans/schedules, call monitoring, case files, productivity tracking and other quality reviews).
# Regularly conduct audits and participate in regular...
...- Inbound - Credit Cards
Department
Customer Experience Center
Location
Thane/Noida/Bangalore
Reporting Relationship... ...Assistant Manager
Job Role
To Attend the inbound calls of customers in Credit Cards and process the queries & requests to...
...successfully completing quality work (e.g., work plans/schedules, call monitoring, case files, productivity tracking and other quality... ...advantage
# Good Experience as a quality analyst in a contact center environment and experience in leading teams in quality domain....
Job Role:
. Handling customer queries / complaints primarily on emails.
. Adhere to agent-level Service Level Agreement (SLAs) specific by the process.
. Ensure adherence to time schedules (Turn Around Time).
. Complete the logs specified by the process (End-of-...
...Calling customers for various service and sales related campaigns - related to Retail Liabilities
Responsible for quality communication... ...which should to be in customer service role - Understanding of call center industry an advantage
Excellent communication skills- Verbal &...
...complaints primarily on Social Media websites followed by email/Calls, for Retail Liabilities
Adhere to agent-level Service Level Agreement... ...should to be in customer service role - Understanding of call center industry an advantage
Excellent communication skills - Verbal...
...Job Role
. To respond to customer complaints/issues received on calls/emails and provide effective resolution
. To handle escalations at level 1 and ensure that the complaint gets resolved rather than getting further escalated
. Seek advice and escalate the issue...
...Graduate
Preferably 1-2 years with 6 months which should to be in customer service role - Understanding of call center industry an advantage
Excellent communication skills - Verbal & Written
Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays...
...Job Role
. Handling customer queries / complaints for Retail Liabilities received from website or mailbox followed by email/Calls.
. Adhere to agent-level Service Level Agreement (SLAs) specific by the process
. Ensure adherence to time schedules (Turn Around Time...
...Manager & COE Lead - Outbound
Function
Customer Experience Center-Contact Centre Outbound
Department
Outbound
Reporting To... ...Job Purpose
. Responsible for management of the Outbound tele-calling unit - Health Insurance and Assets (Personal Loan & Credit Card)....
HELLO JOBSEEKERS,
WE HAVE OPNGS FOR INTERNATIONAL BPOS.
ONLY WFO ------------------- NO WFH
FRESH GRADUATES / HSC FRESHERS WITH EXCELLENT ENGLISH COMMUNICATION CAN APPLY TOO.
SSC WITH INTL BPO VOICE EXPERIENCE CAN ALSO APPLY WITH FEW INTL BPOS.
WORK LOCATION...
...support .
Excellent communication skills required.
For More Information kindly share your Updated resume on this undermentioned number
Call @ WhatsApp - Priyanka -(***) ***-****
FOR MORE JOB UPDATE DO JOIN
LinkedIn -
Thanks And Regards
Priyanka -(***) ***-****...
...CEC - MIS Team Leader
Department
Customer Experience Center
Location
Thane
Reporting Relationship
CEC - Product and MIS Manager
Position Grade
Manager
Job Role
Periodic extraction and publishing of MIS/Reports/Dashboard/Info graphs...
...competition and customer expectations.
Role and Key Responsibilities:
Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements...
...Job Specification:
Work Experience: Have been a Quality analyst for at least 2 years in similar role, Telecom is preferred, call center environment is a must.
Qualifications: Graduate.
Job Duties/Responsibilities:
Providing active feedback to agents through...
...stakeholders.
Facilitate role-playing, test, certification, and remediation.
If needed, should be able to assist Human Resources and Call Center Management in participating in the selection process of potential candidates;
Work with the internal management staff to develop...
...needs.
Requirements:
~3+ yrs experience with Microsoft System Center Operations Manager
~ Design, Deploy, Review, and Assess the... ...questionnaires and regular auditing activities
~ Participate on-call rotation
~ Resolution of ServiceNow changes, Incidents, problem...
