Search Results: 196 vacancies
Rs 40000 - Rs 50000 per month
...DESIGNATION: Call Centre Manager Location: Delhi
Job Types : Full-time, Permanent
JOB DESCRIPTION:
We are looking for a manager to help monitor and oversee the proper functioning of our call center. You will be required to ensure that the call center is performing...
...other correspondence.
Conducts audits of the production activities of assigned group, e.g., Fraud or dispute investigation (Opened via call, document or falcon to fraud), chargebacks, merchant rebuttals, rejects, etc.
Provides accurate and timely quality monitoring...
Rs 4 - 6 lakhs p.a.
...years of experience, Full-Time position in Delhi, Greater kailash 1.
Qualifications and Skills
Experience in team leadership and call centre operations
Proficiency in Microsoft Excel for data analysis and reporting
Strong skills in tele sales and pre sales...
...Collection/Exceptions
Responsibilities
Collection on past due invoices & invalid deductions on allocated portfolios via Email, phone calls etc.
Respond to email /phone queries related to disputed invoice
Research and analyze the disputes/deductions in ERP
Follow-...
...# Identify and learn appropriate product details to facilitate better client interaction and troubleshooting
# Document and analyze call logs to spot most occurring trends to prevent future problems
# Maintain and update self-help documents for customers to speed up resolution...
...shape the future of the company.
Key responsibilities:
1. Manage the MD's daily calendar proactively and respond to emails and calls on behalf of the MD
2. Assist the MD in creating presentations and communication materials including email, business documents,...
...articulate thoughts well and confidently communicate them to Marketing & Communications Team/Professionals of PR Agencies/Corporates via tele-calls and emails
• 5 days a week work schedule – willingness to work flexibly in different time shifts
Qualifications we seek in you...
...Essential Functions
Build and maintain strong relationships with group customers and Internal Partners (Sales, I/T, or systems, marketing, call centers, accounting, etc.). in order to enhance the ongoing success of the B&R beginning at the time of sale.
Monitor the billing,...
...doing?
• Ensure daily Schedule Adherence. Answer queries raised by the Client & Advisors related to the process
• Take escalated calls and return calls when a message is taken. Perform regular Quality checks for the Team
• Monitor performance for all Advisors on a...
...Team members.
Oversee project progress and handle any issues that arise and work with project manager and team members by scheduling calls to eliminate blockers.
Business Skills
Excellent oral and written communication skills, the ability to clearly and concisely...
...Role- System Engineer- Technical Support ( This is a voice process which includes- live calls, chats, emails,etc )
Experience – 2 to 5 Years
Location- Gurugram
Mode – WFH for now , ( Hybrid- 2 days office if required in future)
Timings : 5.5 days working (alternate...
...Location- Bangalore
Noida
Language - Malayalam (Must)
Telegu
Kannada
Salary- 6-6.5LPA
Responsibilities
● Cold call and qualify potential leads from a designated target audience.
● Understand learner needs and recommend suitable courses from our...
...line with requirements
Build customer relationship, drive confidence, and improve customer happiness and lead all the process update calls with customers whenever required
Qualifications
Minimum qualifications
MBA Finance (Candidate with B.Com degree)
Meaningful...
...humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on...
...new project initiatives, low to medium complexity enhancements, participate in design and complete the development and unit testing.
Participates in conference calls and able to communicate effectively
Skills Required:
Should have strong exposure COBOL, JCL, DB2,...
...About Us
W Health has set up India’s first Venture Studio called 2070 Health an innovation platform that builds transformative healthcare companies from scratch by discovering disruptive opportunities in whitespaces. Distinct from the accelerator approach, our venture studio...
...management goals and objectives.
Mentor service and process managers on ITSM concepts.
Manage departmental budgets and forecast appropriately.
May be responsible for on-call duties and response to emergencies on-site as needed.
Other related duties as assigned....
...~ Demonstrate good familiarity with OS patching and proficiency in resolving server-related issues.
~ Capable of participating in On-Call rotations and providing L2 level support during scheduled shifts.
~ Skilled in updating Knowledge Base (KB) articles, Problem Management...
...Service Now functionality to automate rote tasks
Performs integrations and process automation using Orchestration, Web Services, Soap calls, etc.
Gathers specifications from the business departments and delivers a product/release that meets the needs presented....
...Technologies.
Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support
Answer incoming calls and respond to customer’s emails in timely manner.
Manage and resolve customer complaints.
Identify and escalate issues to supervisors...
