Search Results: 246 vacancies
Rs 2.8 - 3.6 lakhs p.a.
...Responsible to arrange maximum deliveries within TAT, and also responsible for decreasing shipment aging.
Educating the delivery boy about the importance of shipment handling and the work they perform, and make a sense of ownership for managing the service center....
...responsible for the department BC Plans.
· Responsible for designing, maintaining and organising BCM documentations (BIA, BC Plan, Call Tree list etc.) and testing of BC Plans and solutions (BCP testing, Call tree testing, participation in various level BCP & DR testing)...
...and workflow management tools: Control-M,datastage,db2 etc. Knowledge of cloud and Snaplogic is an asset (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and...
...Vugen using functions
4. Familiar with REST and SOAP concepts and working with Web request and experience in testing the web service calls using Postman or other devops tools
5. Experience in MF APM platform deployment and troubleshooting integration with BPM and...
...client proposal to implementation
# Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc
# Timely Response to customer requests and no instances of complaints either internally or externally
#...
...to quality standards, regulatory requirements and company policies (2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (3.) To participate or contribute on EN business in creation of proposals to...
...independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (2.) To provide support for on call escalations orL3 level support and doing incident and problem management (3.) Work on value adding activities such Knowledge base...
...Job Description (Posting).
Network (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements...
...the customer.
Implement tasks critical to a company s Endpoint technologies.
Lead and participate in Malware or Product outage calls.
Handle all escalated issues from end user and customer SPOC.
Create the Standard Operating Procedure and update the knowledge database...
...environment. Design and carry out up-gradation of Master, media servers whenever new versions/patches are released. Responsible and Attends on calls for updating the project status to the Management/Stake Holders white board sessions. Collect and provide Analysis of Backup and...
...Alarming requirements according to Cisco best practices. Strong Experience with Cisco routing & switching, Cisco voice Devices, Cisco Unified Call Manager, CUBE, Cisco Unity, Cisco IM&P, Voice Gateway and Cisco UCCE. Expert level understanding of UCCE Components, solutions, Call...
...independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (2.) To provide support for on call escalations orL3 level support and doing incident and problem management (3.) Work on value adding activities such Knowledge base...
...requests submitted via JIRA tickets as well as email escalations. Also expected to provide debugging support during technical bridge calls for critical outages and degradation.
The candidate is also responsible for creating knowledge management documentation and submitting...
...independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (2.) To provide support for on call escalations orL3 level support and doing incident and problem management (3.) Work on value adding activities such Knowledge base...
...Experience working on ServiceNow Releases.Basic understanding of implementing (IPC) process, Project Management (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and...
...inferences.
• Supporting change projects as and when required
• Ensure compliance to all SOX & OR Controls
• Conduct conference calls and mange Customer expectations.
• Identify areas for improvement. Adds value and improves customer service.
• Focus on developing...
...fast-paced environment Preferred AWS Certified Database Specialty. Should be ready to work on US timings (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and...
...to quality standards, regulatory requirements and company policies (2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (3.) To participate or contribute on EN business in creation of proposals to...
...independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (2.) To provide support for on call escalations orL3 level support and doing incident and problem management (3.) Work on value adding activities such Knowledge base...
...for transition or transformation projects. Handle rollout of new concepts and processes provide technical solutions to problems when called on to do so.
KEY RESPONSIBILITIES
Responsibility % Time Spent
To analyze, define, and design technical solutions to enhance the...
