Search Results: 67,362 vacancies
...Job Title: KPO/BPO
Job Location: Chennai
Client: HP
Eligibility Criteria:
02 years of experience in BPO/KPO order booking/management.
Freshers must possess their provisional certificate.
Candidate must reside in Chennai.
Responsibilities:...
The ideal candidate will lead initiatives to generate and engage with business partners to build new business for the company. This candidate will be focused and have strong communication skills. They should be able to think critically when making plans and have a demonstrated...
...Job Description:
Job Description: BPO Manager
Role: Oversee and manage BPO operations... ..., reduce costs, and maintain high service quality and compliance.
Analyze performance metrics... ...in Team handling and managing BPO/ KPO operations
Bachelor's degree in Business...
Education Qualification: Any Graduate
Experience: 8-12 Years' experience as Team Lead, Medical Scribe/ Transcription experience for a brief period is mandate.
Location: Mumbai, Pune, Hyderabad, Chennai, Coimbatore, Other locations as well. Required Qualifications/Experience...
Rs 3 - 6 lakhs p.a.
...JD For Quality Analyst:
1.5+ Yrs as a Quality Analyst in voice.
Monitor, evaluate and score against established quality assurance instruments and standards
Review, evaluate, and score open and closed customer issues tickets against established quality assurance instruments...
...pm
For Customer Care/ Technical Support (CSR, TSR, Sr. CSR, Sr. TSR, SMEs, TLs etc.)
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We have Huge Openings for International BPO's for Non-Voice & Voice like
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1.    ÂOmega
2.ÂÂÂÂÂÂÂÂ Ocwen
3.ÂÂÂÂÂÂÂÂ Infosys
4.ÂÂÂÂÂÂÂÂ Aditya Birla Minacs
5.ÂÂÂÂ...
Rs 3 - 6 lakhs p.a.
...JD For Quality Analyst:
1.5+ Yrs as a Quality Analyst in Healthcare Domain.
Monitor, evaluate and score against established quality assurance instruments and standards
Review, evaluate, and score open and closed customer issues tickets against established quality...
...evaluating compliance with call center procedures and regulations, identifying opportunities for process improvement, conducting regular quality assurance audits, providing feedback and coaching to call center agents, and collaborating with management on training and...
Hiring for chat process , voice process, Blended process
UG fresher / Graduate Fresher
Location- Gurgaon/ Noida
5 days working
2 rotational offs
salary - 15- 18 k in hand
ctc- 2.4- 2.8lpa
Cab facility
Candidate should ok with night shifts
Candidate should...
...Finding and arranging behavioral , functional, non-functional training needs for the team
Coordinate activities which enforce quality improvements
Resolving conflicts among team members.
Maintaining cordial relationships between cross functional teams like development...
...Designs auditor quality parameters.
Provides inputs based on data analysis for process improvements using basic quality tools.
Facilitates process improvement meetings along with respective team in a domain to achieve the desired results.
Accurately reports data for...
...business. We explore new ideas and generate long-term solutions for our clients. As a part of our commitment to deliver at the highest quality, we closely adhere to, and constantly monitor, changes in regulatory control to ensure our services meet the latest legal...
Quality Analyst (BPO)
➖✅➖
Min 1 year exp in same
Call audit exp
Noida sector 59
Salary 30k-40k
Monitor calls: Assess agent performance, monitor trends, and analyze competitor call centers
Formulate and verify call center process controls: Monitor customer...
...Telesales Key Requirements : - 4-5+ years in handling a team for outbound calling process within KPO - Team size should be more than 50+ - Team management (including productivity and quality) - Tele-sales agent hygiene - Training - System and Process optimization - Should have...
...and transmission to vendors.
• Monitor PO status and track order fulfilment progress, ensuring alignment with project timelines and quality standards.
• Work closely with cross-functional teams to forecast demand, optimize inventory levels, and minimize lead times for...
...As a Call Quality Auditor/Analyst, your responsibilities include call monitoring for the calls (or cases worked upon) handled by the customer service agents, performing quality audits, conducting analysis etc.
• Audit various transactions / processes to ensure no deviation...
...Business Solutions is a leading staffing and recruiting company in the BPO industry dedicated to providing top talent to organizations... ...India.
Role and Responsibilities:
We are seeking a talented Quality Analyst with excellent communication skills in English and Hindi....
...individuals with the right job opportunities. Visit our website at for more information.
Job Overview
We are hiring a Telugu BPO Quality Analyst with 1 to 3 years of experience in the Junior role. As a Telugu BPO Quality Analyst, you will be responsible for ensuring...
Company Name – IMS People (Interactive Manpower Solutions Pvt. Ltd.)
Job Title -Recruiter / Junior Recruiter
Division – ORS UK
Shift Timings – UK Shift 1.30PM – 11PM | Rotational shift 3.30AM - 12.30PM
Job Location – Ahmedabad
Reports to Team Lead/ Assistant Operations...
Job Title: Quality Analyst Manager - BPO**
**Location: Ghansoli- Mumbai
**Job Type: Full-time**
**Responsibilities:**
- Lead and manage a team of Quality Analysts, providing guidance and support.
- Develop and implement a robust quality assurance framework for BPO...
