25 vacancies
...preventative maintenance inspection monthly.
To lead and fully participate in departmental training to improve departmental skills and hotel service levels, providing team members the training and resources to take care of our guests.
To supervise all team members...
...welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual...
...dinning and selling techniques, resort facilities, services, hours of operation, key personnel, special activities, functions in the hotel and to ensure proper follow up on all special guest requests.
Ensure Reservations hosts run daily reports for Reservation department...
...to-day:
Every day is different at IHG, but you’ll mostly be:
•Leading the way – managing guest experiences, team performance and hotel operations
•Prioritising workload and ensuring your team deliver authentic, memorable experiences
•Developing your team’s skills...
...equipped to render service to guests
# Ensures and maintains the highest quality standards of operation and service in accordance with hotel policy and procedures
# Recommends to promote up selling and take order from the guest, follows up and ensure that this is carried...
Job Description
Role Purpose
The Language Specialist role is responsible to translate/ interprets/assist with the Language to assist the team and complete the required set of activities as desired from the profile this position is part of. The larger scope of work will...
...of Account Reconciliation tool (ARCS) and applications used for Group internal and external reporting (ARCS, Financial Reporting).
Key... ....
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making...
...Proactively inform any customer issues and escalation e) Issues & identified mistakes are not repeated
Develop & maintain relationship with hotels - Listen to and communicate with customer to obtain all required information necessary to determine and address their specific needs;...
...increase revenue.
Negotiate room prices, sell USPs and hotel services within approved departmental booking guidelines.... ...# Refers sales leads to appropriate personnel within the InterContinental Hotels Group
# Sells to new, existing and prospective customers considering...
...media and content showcasing the resort for special events and social media including photography and video.
Responsible for the hotel internal quarterly newsletter.
Creation of promotional material for the hotel on specific occasions.
Conduct site inspection and...
...welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual...
Job Description
Responsibilities
• Maintain, implement, and troubleshoot networks
• Design and support our network systems and infrastructure
• Configure and operate routers and switches
• Monitor network performance and make recommendations based on performance...
...and software performance, digital and physical security standards and evaluating vendor proposals
●Passing on your expertise to the hotel team by running knowledge sharing and training sessions
●Safeguarding our IT infrastructure against cyberthreats
What We need...
...customer and business queries, translation of documents, resolving of exceptions as per defined SLA for Corporate, Owned, and Managed hotels.
Key Accountabilities
Support all customer and business queries both in their local and English language.
Ensure timely processing...
...timely processing of invoices/Vendor setups//Specialty (clearing of exceptions) as per defined SLA for Corporate, Owned, and Managed hotels.
Key Accountabilities
Ensure all invoices/ vendor forms/ Specialty activities are processed timely and accurate as per SLA
Support...
...procedures at all times - and wear protective equipment when needed.
Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
Consistently offer professional, friendly, and engaging service.
Demonstrate...
Job Description
Role Purpose
The role includes leading a team of Analyst and Sr. Analyst who are responsible for Invoice processing/vendors set ups/payments management/ Specialty activities (resolving of exceptions). The persons needs to ensure that process SLA in terms...
...questions.
Functional Complexities and Duties –
Prepare monthly hotel and corporate financial statements and ensuring integrity and... ...At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our...
...Monitors competitors activities and assists in marketing intelligence.
Refers sales leads to appropriate personnel within the InterContinental Hotels Group.
Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating...
...Job Description
inluded in attachment
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are...
